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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Antonina Force

Antonina Force

May 22, 2026

5  out of  5
rating by Antonina Force
"Dennis gave me a great quote! I'm get twice the coverage for half the price I was paying with Progressive. Great customer service. Glad I called State Farm."
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Barry U

May 21, 2026

5  out of  5
rating by Barry U
"I got a rock chip on my windshield, and my car was being shipped in 2 weeks, and the trucking company won’t accept custody of it with a chip or crack. Andrea Strobel was so helpful and quick to have the glass company attempt a repair 2 days later, but since it was still visible, she filed a claim to have it replaced the next day. The morning after windshield was replaced, I got another chip, less than 12 hours since being replaced! Again, Andrea quickly contacted the glass company to attempt a repair, and then another replacement was required since the crack was still visible. If fact, the glass company first thought it was a duplicate request to replace the windshield again, they said “No, we just completed that job”, but Andrea was diligent and followed through to ensure it was replaced again and that we were satisfied with the results! I’m so very grateful to Andrea for the quick response to replace 2 windshields within my 2 week time crunch!"
We responded:
"I love hearing stories like this. I’m so glad we got you taken care of so quickly. Blessings to you. "
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Chris Kneepkens

May 21, 2026

5  out of  5
rating by Chris Kneepkens
"I bought a truck. My insurance agent spent almost 4 days “trying to find a policy” for me. Couldn’t get it done. Called Eric’s office and had me covered immediately. I ended up moving all my vehicles over. Saving around 1000 dollars a year. I will be switching my homeowners insurance over soon. Thank you guys 🤘"
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Robert DeBolt (Bob)

May 18, 2026

5  out of  5
rating by Robert DeBolt (Bob)
"We received excellent customer service from Dennis at the Prescott Valley office. We saved quite a bit of money and the process was quick and efficient."
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Robbin Gatling

May 9, 2026

5  out of  5
rating by Robbin Gatling
"Easy to get a quoted price with a friendly and knowledgeable agent"
Profile photo of Ronda Van Bruggen

Ronda Van Bruggen

May 1, 2026

5  out of  5
rating by Ronda Van Bruggen
"Wonderful staff, very kind, efficient, patient, knowledgeable. Antonio & Katie were awesome. Prices were the lowest around for what we were looking for. Call them and see for yourself."
We responded:
"Thank you do much for these kind words. We appreciate you Ronda. "
Profile photo of Terri Jaschek

Terri Jaschek

April 23, 2026

5  out of  5
rating by Terri Jaschek
"Thank you Eric Strobel State Farm Agency! I appreciate how helpful they are with my auto insurance. I can always call them if I have a question and they are quick to respond and very knowledgable. Andrea was very helpful!"
We responded:
"Awesome Terri. We love hearing comments like this. We appreciated taking care of your auto insurance needs"
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Evelyn Ackerman

April 16, 2026

5  out of  5
rating by Evelyn Ackerman
"As a first-time renter, I wasn’t sure what to expect, but Dennis and Andrea made the entire process smooth and stress-free. They were patient, responsive, and took the time to explain everything clearly. I’m very grateful for their help and would highly recommend them to anyone, especially first-time renters."
We responded:
"We thank you Evelyn for allowing us to help you with your renters insurance. I’m thrilled it was a stress free experience for you. "
Profile photo of Linda Vuxton

Linda Vuxton

April 9, 2026

5  out of  5
rating by Linda Vuxton
"Best insurance agency in town. I had a rather urgent situation pop up with one of my cars and Gabriela got right on it. Speedy!"
We responded:
"Kind words! Thank you Linda. We try to take great care of our customers. We do appreciate you😊"
Profile photo of Scott Easterday

Scott Easterday

April 3, 2026

5  out of  5
rating by Scott Easterday
"Antonio came to my rescue!! I was paying way too much for auto and home insurance with an other company.., Antonio called me and gave me great rates on all my insurance needs !! Thanks Antonio 😊"
We responded:
"Thank you Scott for the kind words. We look forward to taking care of your auto and home insurance for years to come😊💰"
Profile photo of K Lisak

K Lisak

March 27, 2026

5  out of  5
rating by K Lisak
"Gabriella answered my questions & helped me get on auto pay for future pmts. I appreciate her help."
We responded:
"We aim to please. Thanks for the kind words. "
Profile photo of Kathy Nadeau

Kathy Nadeau

March 23, 2026

5  out of  5
rating by Kathy Nadeau
"Very efficient and friendly staff. Highly recommended."
We responded:
"Thank you Kathy. We appreciate you putting your trust in us for your insurance needs. "
Profile photo of Lawrence Dixon

Lawrence Dixon

March 23, 2026

5  out of  5
rating by Lawrence Dixon
"Always very friendly, professional and quick to accommodate my needs-Thank you so much!😊"
We responded:
"We love taking care of our customers. Thank you for taking some time to recognize my team😁"
Profile photo of Cynthia Roode

Cynthia Roode

March 20, 2026

5  out of  5
rating by Cynthia Roode
"Eric and his team are amazing. I had a big issue and I made an appointment and went in and they were able to take care of everything, fast and efficiently. They were extremely knowledgeable and courteous .Andrea really helped me out a lot as well . she was very sweet. she got things done fast.. The results were great. I'm truly happy. I would recommend this State farm to anyone looking for people to take care of you, not just an insurance agency."
We responded:
"Wow! Thank you for sharing these kind words. We so appreciate you Cynthia. "
Profile photo of Kathy Whetstone

Kathy Whetstone

March 18, 2026

5  out of  5
rating by Kathy Whetstone
"It was a very pleasant experience and was very patient and helpful."
We responded:
"Thanks Kathy! We aim to please and appreciate your support. "
Profile photo of Marj Melchiors

Marj Melchiors

March 18, 2026

5  out of  5
rating by Marj Melchiors
"State Farm was very proactive and took good care of me with my auto claim. Gabriela at the PV office was very kind to me and the overall experience was top notch!"
We responded:
"Thank you Marj for your kind words. We strive to make sure you’re protected properly for your auto and home insurance. We need to shine ✨ for our customers during a claim."
Profile photo of Debbie Silva

Debbie Silva

March 13, 2026

5  out of  5
rating by Debbie Silva
"Very nice to talk with Very professional received a fantastic quote"
We responded:
"Awesomeness Debbie! I’m thrilled you were happy with the quote and we could save you money💰. That happens a lot around here 😎"
Profile photo of Mackenzie Roland

Mackenzie Roland

March 13, 2026

5  out of  5
rating by Mackenzie Roland
"This office was fantastic! I called in and spoke with Katie, who was incredibly helpful and answered all my questions. She promptly got back to me. If you’re looking for insurance, I highly recommend switching to this State Farm."
We responded:
"We love hearing this Mackenzie. And I’m so happy you got the service you deserved Appreciate the recommendation too. "
Profile photo of Roy M Cooper III

Roy M Cooper III

March 12, 2026

5  out of  5
rating by Roy M Cooper III
"I was impressed with the service from this office. After calling, Katie assisted me with all my needs and answered my questions. Her follow-up was swift. I would definitely recommend State Farm to anyone seeking insurance."
We responded:
"Thanks Roy for the kind words. We try to provide the best in service and truly appreciate you!"
Profile photo of Nicolas Brontis

Nicolas Brontis

March 9, 2026

5  out of  5
rating by Nicolas Brontis
"Excellent service from this State Farm Insurance Agency, it has been a pleasure working with Dennis DuCharme, very helpful, professional, and he is very knowledgeable about insurance, he always answers my calls and or calls me back in a timely manner. I 100 % recommend this agency."
We responded:
"Thank you Nicolas for your kind words and trust in our . We appreciate you and look forward to taking great care of you. "
Profile photo of Dan Pursel

Dan Pursel

February 27, 2026

5  out of  5
rating by Dan Pursel
"Dennis Ducharme helped me get Hagerty coverage on my 1971 Z28. Switching from regular SF. He was pleasant and knowledgeable and did a great job !"
We responded:
"I’m so happy we were able to help you with your auto insurance needs Dan. Sounds like a cool ride😎"
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T-Dawg Jr

February 5, 2026

5  out of  5
rating by T-Dawg Jr
"My 99 bmw took its final breaths and I went to the dealership and bought a new car… found a great one at a great price that State Farm easily swapped the coverages and got me insured for an amazing price for a 19 year old male… talked to the agency and got it dropped even lower. Very happy with this office!!"
We responded:
"So great to hear! We love taking care of our customers this way. We appreciate your trust in us with your car insurance needs. "
Profile photo of TinaMarie Harris

TinaMarie Harris

January 29, 2026

5  out of  5
rating by TinaMarie Harris
"Andrea was amazing customer service rep very informative and follow up was superior. Highly recommend."
We responded:
"Thank you for those kind words TinaMarie! We love helping our customers and I’m thrilled Andrea took great care of you. "
Profile photo of george cristea

george cristea

January 28, 2026

5  out of  5
rating by george cristea
"Fast courteous service for all my insurance needs. I phoned and got a same day appointment with Dennis and everything was addressed quickly and professionally. The prices quoted were also much better than with my current company and I switched the next day to State Farm. This agency is definitely 5 star--couldn't recommend it more highly."
We responded:
"Thanks George! We appreciate your business and so excited we were able to save you money too. "
Profile photo of guiqiu wu

guiqiu wu

January 8, 2026

5  out of  5
rating by guiqiu wu
"The best insurance company in Prescott Valley: patient, friendly, professional, and affordable.thank u my friend dennis"
We responded:
"Quiqiu, we love taking care of you. And really love we could insure your car and save you some dough💰💰"