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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexia Hester

May 30, 2025

5  out of  5
rating by Alexia Hester
"Absolutely wonderful, with a quick phone call I had my vehicle insured again at a great rate! Highly recommend!"
We responded:
"Sweet! We love helping you out for your car insurance needs. Thanks for your business and recommendation. "
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Barry Kayrell

May 29, 2025

5  out of  5
rating by Barry Kayrell
"Had the pleasure of working with Morgan H.Parker to set up my homeowners and auto/rv insurance. He was excellent to work with, highly professional, answered all my questions in a prompt and courteous manner. He provided me with all the necessary electronic correspondences, quotes, and billing statements in a timely manner. The entire process was seamless, greatly appreciated his expertise. Highly recommend him."
We responded:
"I’m so thrilled that Morgan took great care of you Barry! We look forward to taking care of your auto, home and RV insurance for years to come. Thank you!"
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Brayden Smith

May 27, 2025

5  out of  5
rating by Brayden Smith
"Great people. Super helpful and kind with everything."
We responded:
"Thanks so much Brayden. We love helping people with their insurance needs. And with a smile 😊 "
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Baltazar Martinez

May 23, 2025

5  out of  5
rating by Baltazar Martinez
"Dennis is the man appreciate you for helping me get my car registered as fast as possible"
We responded:
"Thanks Balthazar. We appreciate you and always want to provide great service to you and all our customers. "
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Stephanie Fielder

May 23, 2025

5  out of  5
rating by Stephanie Fielder
"Moved to AZ from Oklahoma and transferred my State Farm insurance. Due to the move, multiple vehicles and a change to the software, my billing became somewhat of a nightmare (perfect storm) But, the best news ever and a testament to the customer service provided by @BlancaPennington, all was quickly straightened out. I have trusted State Farm for years but Blanca at the Eric Strobel office have taken it to new levels. Thank you for the hours you spent supporting my account. Customer for life 😊"
We responded:
"Welcome to AZ Stephanie🌵. I’m so happy we were able to get everything taken care of for you. We appreciate you!"
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Riley Dunn

May 10, 2025

5  out of  5
rating by Riley Dunn
"Quick easy process at a great rate!"
We responded:
"Awesome Riley! I’m thrilled that we could save you 💰on your insurance needs. We appreciate your business. "
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carey davis

May 3, 2025

5  out of  5
rating by carey davis
"5-2-2025 Once again Dennis rose to the challenge of taking care of our need quickly and with professionalism. Not only is State Farm a great company Dennis is absolutely an asset to this company and location. 2-10-2025 Dennis DuCharme during a time of extreme emotional challenges for the insurance industry as a result of the California fires, Dennis rose to the occasion put together a policy for our purchase of a house in Prescott, AZ. The entire office staff from the first phone call treated us with the utmost professionalism. Dennis is very knowledgeable and put us at ease within moments of talking to him and he followed thru to the end with the right coverage for the right price. I feel so blessed to have been directed to this State Farm office and look for to them handling my future needs."
We responded:
"Carey, I’m so excited we were able to help you with your home and auto insurance needs. We do strive to give you the appropriate coverages with professionalism and kindness. Thank you for taking the time to leave us this review and recognizing Dennis for all he did for you. We appreciate you guys😁"
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Luciana Armenta

April 29, 2025

5  out of  5
rating by Luciana Armenta
"Dennis was very perfessional and very kind. Saved me Money. Very pleased with my experience. Thank you."
We responded:
"Thanks Luciana for leaving this great review. We always strive to save our customers money while giving professional advice. "
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Pam McPARLAND

April 23, 2025

5  out of  5
rating by Pam McPARLAND
"I called in to transfer my sister's policy from Idaho. I spoke with Dennis and was pleased with his customer service skills. Friendly and professional. He made the process extremely easy and quick. I had the auto ID cards in my email within minutes of completing our call. Awesome service, Dennis!"
We responded:
"We aim to please and Dennis always gives his best. So glad we were able to be there for you. "
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Riley Stieneke

April 22, 2025

1  out of  5
rating by Riley Stieneke
"make this your last choice."
We responded:
"Riley I’m not sure why you reviewed us this way as I don’t see you are even a customer if ours. I’d love to chat with you to see how we can help if we did something wrong that we can improve upon. Please call me at 928.772.8338. "
Profile photo of Candy Rose

Candy Rose

April 17, 2025

5  out of  5
rating by Candy Rose
"I should have called State Farm first, but instead I got quotes for insurance for purchasing a house from my insurance company at the time and 4 others, even though all my family members use State Farm. Dennis DuCharme from Eric Strobel State Farm, kept the conversation brief yet friendly and gave me a FAR CHEAPER quote than anyone else. He made it simple, plus, he's very easy to talk to. Every other insurance company I've had has wasted a lot of my time and overcharged me."
We responded:
"Hi Candy. We are thrilled we saved you on your insurance needs and look forward to taking great care of you. We appreciate you!"
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Dave Erlach

April 8, 2025

5  out of  5
rating by Dave Erlach
"I purchased a new vehicle and Dennis took care of adding a vehicle to my current policy. He was very helpful and knowledgable and the process was effortless. Thank you Dennis!"
We responded:
"Thank you Dave for putting your trust in us for your vehicle insurance needs. We do hope you enjoy your new ride😎"
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Casey Gurtner

March 20, 2025

5  out of  5
rating by Casey Gurtner
"Dennis has always taken very good care of me. I can’t recommend enough!"
We responded:
"I’m so thrilled Dennis did a great job getting you well taken care of. And thank you for your business as well. "
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Donna Korich

March 19, 2025

5  out of  5
rating by Donna Korich
"We were looking for new a new Homeowner’s Policy as well as Auto Policies. Due to very poor service with our current policy carrier. We went to see Dennis DuCharme at Stroblel State Farm in Prescott Valley, Az today. We walked out with much better policies and Dennis was a true pleasure to work with. I would have rated our experience with 10 stars if I could have. We are so very happy to cancel our old policies and now be part of the State Farm family. Happy day!"
We responded:
"This is great news Donna! We’re excited you are better protected for your home insurance and car insurance too. Welcome to our family😁"
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Lynda Magill

March 14, 2025

5  out of  5
rating by Lynda Magill
"I am relocating back to AZ from South America and I needed to get my insurance set up ASAP as I bought a new car and needed insurance to drive off the lot. Dennis was very helpful and took care of my policy right away. Thanks so very much for you excellent customer service!"
We responded:
"Welcome back to the states Lynda! We’re looking forward to taking great care of you. "
Profile photo of Bradley Wall

Bradley Wall

March 8, 2025

5  out of  5
rating by Bradley Wall
"I gave them the impossible insurance policy ask and they came through for me and my family. After weeks of getting “no” from a dozen other insurance companies and brokers, they were able to help me. Forever grateful. Thank you."
We responded:
"Bradley, I’m thrilled we were able to say yes when you heard all those no’s. We look forward to taking great care of all your insurance needs. We appreciate your business!"
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Ray M

March 1, 2025

5  out of  5
rating by Ray M
"Excellent customer service"
We responded:
"Thank you Ray! We love taking care of our customers and providing the best in service. "
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Arthur Staszak

February 18, 2025

5  out of  5
rating by Arthur Staszak
"We worked with Dennis DuCharme who not only got us a great rate on insurance for our cars but is also saving us money on our homeowners insurance. Dennis was a delight to work with. He was very knowledgeable and helpful. Art and Marge"
We responded:
"Thank you so much for this kind review Art. I’m thrilled that Dennis took great care of you and we were able to cut your auto insurance and home insurance bill way down. Love it!"
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Diane Kelly

February 15, 2025

5  out of  5
rating by Diane Kelly
"It was difficult to change insurance companies. We had been with another company for many years. State Farm was able to put together a comparable policy with significant savings. The staff was wonderful. Thank you"
We responded:
"Welcome Diane! I'm so glad you joined and we appreciate the trust you're putting in us. We look forward to taking great care of you."
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Wade Erickson

February 5, 2025

5  out of  5
rating by Wade Erickson
"Our return to State Farm has been a great experience, this office has been very welcoming and helpful."
We responded:
"We appreciate your business Wade! We absolutely love helping great folks like yourself. Welcome back!"
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Jack Blair

January 29, 2025

5  out of  5
rating by Jack Blair
"Went in and discussed my coverage, Dennis was very helpful in person and on the phone explaining all details of the process and coverage, and even sending me home with a goodie bag. In the end I ended up saving a good bit of money and went new understanding of what is covered through my insurance. Thank you Dennis and State Farm."
We responded:
"Awesome Jack! Love that you understand your insurance coverages and saved some dough💰. We appreciate you Jack!"
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Lynne Sansom

January 23, 2025

5  out of  5
rating by Lynne Sansom
"Tereasa is the bomb, sweetest, patient, kind helpful human. If you wanna feel taken care of, I would suggest that you get insurance from Eric Strobel, State Farm insurance and ask for Tereasa."
We responded:
"Thank you Lynne! That is really kind of you say. I’m so thrilled she took great care of you. And thank you for taking the time to leave this review. We appreciate you putting your trust in us for your insurance needs. "
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Rachel Crawford

January 23, 2025

5  out of  5
rating by Rachel Crawford
"Dennis made everything simple and easy and the rates absolutely amazing. Highly recommend."
We responded:
"We are happy you chose us for your insurance needs. We look forward to taking great care of you. "
Profile photo of NENE’S_Dj Mejia

NENE’S_Dj Mejia

January 22, 2025

5  out of  5
rating by NENE’S_Dj Mejia
"Blanca is always available to help me with my auto, home and life policies. I have been with State Farm for over 5 years and everyone at the Eric Strobel Agency is amazing! Thank you guys!"
We responded:
"We are happy you chose us for your auto, home and life insurance needs. We appreciate you and have loved taking care of you all these years. "
Profile photo of Kay Luckett

Kay Luckett

January 16, 2025

5  out of  5
rating by Kay Luckett
"I get special attention, prompt & courteous service & Chalonne is great & the whole crew the best."
We responded:
"Hi Kay! We do feel our customers are special and deserve the service you are getting. Yes! Chalonne is wonderful and she really loves what she does. "